Shipping policy

Shipping Policy

Aroma Banksia Australia

Domestic Shipping (Australia Only)

At this time, Aroma Banksia ships within Australia only.

Due to regulatory requirements and restrictions in the United States and Europe relating to natural products, we are currently unable to offer international shipping.

We appreciate your understanding and may expand international shipping options in the future.

Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.

Delivery Timeframes

Delivery times are estimates only and may vary depending on your location and Australia Post or courier services.

We are not responsible for delays caused by shipping carriers, weather conditions, or events beyond our control.

Delivery Responsibility

Please ensure your shipping address is correct at checkout. Aroma Banksia is not responsible for delays, losses, or misdelivery due to incorrect address details provided by the customer.

Once your order has been handed over to the carrier, responsibility for delivery passes to the customer.

Questions

If you have any questions about shipping, please contact us at:
hello@aromabanksia.com